Customer Service Rep(02752) - 1506 S Main St

📋 Description

• Greet customers warmly and address inquiries, concerns, and requests timely
• Process orders, returns, and exchanges while ensuring accuracy and policy adherence
• Maintain product knowledge to provide accurate information to customers
• Collaborate with team members to resolve complex customer issues
• Handle complaints with empathy and work towards positive resolutions
• Assist in administrative tasks and adapt to changing priorities

🎯 Requirements

• Excellent verbal and written communication skills
• Strong interpersonal skills with friendly demeanor
• Calm and professional under pressure
• Proven multitasking and time management skills
• Basic computer skills including data entry and customer service software
• High school diploma or equivalent; previous experience preferred

🎁 Benefits

• Ongoing training and development programs