Answering the phone or assisting carryout customers in a polite and courteous manner while being
Being in perfect image according to standard.
Knowing and demonstrating customer WOW steps: 1) Apologize 2) Give them what they want 3) give them
Drivers must have $1 in coin change on every delivery.
Drivers must say "Let me get your change" on every order.
Drivers are not to be routed early or checked in early from delivery.

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