Customer Service Rep/Expediter (06231)

📋 Description

• Respond to customer inquiries, concerns, and requests via phone and in-person with a friendly and
• Process customer orders accurately and efficiently, ensuring all details are correctly entered into
• Expedite orders to meet customer deadlines and expectations
• Monitor order status and proactively communicate updates to customers
• Resolve customer complaints and issues in a timely and empathetic manner
• Maintain accurate customer records and update information when necessary

🎯 Requirements

• 1-2 years of experience in customer service or a similar role preferred, but not required
• Experience in order processing or expediting is a plus
• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Proficiency in using order management systems is a plus
• Ability to multitask and manage time effectively in a fast-paced environment

🎁 Benefits

• Schedules that work with you
• Part-time help
• EEO guidelines