Talking to customers by phone, email or chat to resolve questions
Accurately document and update customer records in the computer system
Upsell products or services to customers when appropriate
Remain calm and helpful even when dealing with upset customers
Escalate customer complaints and/or calls to your manager when necessary
Provide feedback and recommendations to your manager on ways the company can improve

🎯 Requirements

High School Diploma/GED
Over 18 years of age
Type 25 WPM

🎁 Benefits

100% paid training
Performance bonuses
Competitive pay
Health and dental benefits
401(k) with company match
Paid time off

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