Customer Service Representative (12 PM – 8 PM)

📋 Description

• Answer inquiries via phone, email, live chat, or in person.
• Resolve issues; follow up to ensure resolution.
• Provide accurate information about products and services.
• Manage customer accounts; make changes as needed.
• Retrieve and distribute incoming mail promptly.
• Suggest and implement process improvements for operations.

🎯 Requirements

• Strong communication skills, verbal and written.
• Active listening to understand customer needs.
• Empathy and patience with customers.
• Organizational and time-management abilities.
• Proactive, positive attitude and quick learner.