Customer Service Representative

📋 Description

• Manage daily order processing activities for domestic and international business.
• Monitor promotional ordering; ensure customers meet inventory commitment resulting in customer not
• Communicate priorities and customer requirements to the warehouse; supply shipment paperwork to the
• Manage customer returns, credits, debits, etc.
• Understand customer requirements and bring solutions to issues.
• Manage multiple outlook mailboxes; address requests and issues.

🎯 Requirements

• Associate's degree or 2 years Customer Service Experience (input customer orders; track/trace
• Strong critical thinking skills.
• Strong communication skills (both written and oral).
• Outstanding organizational skills & Experience handling support requests from a variety of
• Computer literacy, including proficient in Microsoft office products (specifically Word and Excel
• SAP experience.

🎁 Benefits

• Healthcare, 401(k) plus company match on first day of employment
• 36 total days off (vacation + holidays + sick)
• Hybrid work schedule
• Flexible working, competitive salaries, health and wellbeing offers, retirement, insurance options
• Learning and development opportunities