Answer incoming calls promptly and professionally
Respond to customer emails within approximately 2 hours during business hours
Respond to live chat enquiries within 1–2 minutes
Monitor voicemail and return calls within 1–2 hours during business hours
Handle customer questions, concerns and escalated issues professionally and efficiently
Provide customers with accurate information regarding products, availability, lead times and

🎯 Requirements

High School Diploma or GED
2+ years of customer service experience
Excellent verbal and written communication skills
Strong customer service and relationship-building skills
Excellent attention to detail and accuracy
Ability to prioritize and manage multiple tasks effectively

🎁 Benefits

100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$500 entry monthly raffle
NO TRACKER. NO PROBLEM

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