Customer Service Representative

Added
3 days ago
Type
Full time
Salary
Salary not provided

Related skills

reporting crm lms data management event coordination

📋 Description

  • Manage student communications through Pre- and Post-Licensing lifecycle.
  • Send welcome messages, exam information, completion requirements, and deadlines.
  • Communicate exam eligibility, retake procedures, and next steps after course completion.
  • Guide licensing applications, background checks, and state exam registration.
  • Proactively outreach and document feedback to improve licensure outcomes.
  • Coordinate exam scheduling and maintain accurate student records.

🎯 Requirements

  • Associate degree or equivalent; 2+ years in program coordination or education ops.
  • Strong organizational and project coordination; can manage multiple priorities.
  • Excellent written and verbal communication.
  • Attention to detail and accuracy; deadline driven.
  • Bachelor’s degree preferred.
  • Experience coordinating events, sponsorships or external partnerships.
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