Customer Service Representative

📋 Description

• Delights customers; expedite resolutions; follow up for satisfaction.
• Manage customer complaints; provide solutions within time limits.
• Answer client calls; identify needs; respond professionally and efficiently.
• Provide accurate information; assist with billing questions.
• Acknowledge and address inquiries on time.
• Attract potential customers by answering product questions.

🎯 Requirements

• High school diploma, GED or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.