Handle customer interactions with efficiency and empathy.
Provide tailored solutions to meet customer needs.
Ensure a positive customer experience through effective communication and professional phone

🎯 Requirements

Fluency in English is a MUST! (B2/C1 level)
Strong skills in Customer Service and Customer Support
Proven ability to enhance Customer Satisfaction and Customer Experience
Problem-solving, active listening, attention to detail
Experience in a customer-facing role and familiarity with CRM tools is a plus
Flexibility with night and overnight shifts is essential

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