Handling customer interactions with efficiency and empathy
Providing tailored solutions to meet customer needs
Ensuring a positive customer experience through effective communication and professional phone

🎯 Requirements

Fluency in English (B2/C1 level)
Strong skills in Customer Service and Customer Support
Proven ability to enhance Customer Satisfaction and Customer Experience
Problem-solving, active listening, and attention to detail
Experience in a customer-facing role and familiarity with CRM tools is a plus
Flexibility with night and overnight shifts is essential

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