Customer Service Representative客户服务代表

📋 Description

• Sufficient and proactive communicate with oversea customer in a timely manner to ensure customer
• Responsible for handling customer orders through ERP system, liaise with operational departments
• Monitor forecast from customer, workout key parts planning and timely share forecast/planning to
• Work with finance for customer invoice issues, and analysis any possible discrepancy between system
• Provide weekly status report and monthly report to customer, host monthly operational meeting with
• Undertake other tasks assigned by department and backup other team members when necessary

🎯 Requirements

• Bachelor degree, major in international trade, Logistics or relevant (本科学历, 国贸、物流等相关专业)
• 3 years’ previous experience in customer service/support or Logistics (3年客户服务/支持或物流相关工作经验)
• Excellent communication and coordination skills, good teamwork skills, responsible, diligent, and
• Fluent in written and spoken English (流利的英语书面及口语能力)