Overseeing the accurate and timely processing of customer orders from initiation to fulfillment.
Coordinating with internal teams (sales, logistics, warehouse, finance) to ensure smooth order
Managing order changes, cancellations, and backorders effectively.
Ensuring accurate invoicing and timely dispatch of goods.
Utilizing Enterprise Resource Planning (ERP) systems for order tracking and management.
Acting as a primary point of contact for customers regarding order status, delivery timelines, and

🎯 Requirements

Minimum 8 - 10 years of experience preferably in Medical Industry.
Knowledge of the order-to-cash (O2C) cycle.
Proficiency in order management tools like SFDC, CRM and enterprise resource planning (ERP) systems.
Proficient in Excel and Microsoft tools.
Excellent verbal and written communication skills to effectively interact with customers and
Strong analytical and problem-solving skills.

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