Intro to health insurance, benefits and network plans; support Tier 1 questions.
Connect with members by phone and email to resolve inquiries and navigate benefits.
Support and cultivate office culture aligned with Collective Health values.
Reported to a Team Lead; essential role within the team.

🎯 Requirements

Empathy and resilience to assist members with healthcare questions.
Outstanding written and verbal communication.
Adaptable in a fast-paced, high-volume environment.
Ability to learn new software quickly.
Technologically savvy and comfortable with digital tools.
Maintain composure and compassion with competing tasks.

🎁 Benefits

Hybrid schedule with two in-office days in Lehi, UT.
Mission-driven culture focused on healthcare innovation.
Impactful projects shaping the organization’s future.
Professional development through mobility, mentorship, and courses.
Flexible work arrangements and work-life balance.

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