Wing Assistant

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Customer Service Representative (Bilingual: Mandarin-English)

Customer Support

Added

20 days ago

Location

🌍 Asia

Type

Full time

Salary

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Related skills

insurance voip english mandarin microsoft excel

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📋 Description

Handle inbound and outbound insurance-related calls
Assist customers with payments, renewals, and quoting support
Communicate with Mandarin Chinese-speaking customers
Use VOIP and Google Meet for customer calls
Perform basic administrative tasks using Word, Excel, and Monday.com

🎯 Requirements

Fluent in Mandarin Chinese and English
3–5 years of customer service experience
Experience handling insurance-related customer calls
Proficient in Microsoft Word and Excel
Familiar with Monday.com
Comfortable using VOIP and Google Meet

🎁 Benefits

Performance Incentives
Job Security and Stability
Paid Training
Inclusive Culture
Upskilling Opportunities
100% Work-From-Home

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