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Customer Service Representative

Customer Support

Added

1 hour ago

Location

🇮🇳 Ahmedabad

Type

Full time

Salary

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Related skills

customer service netsuite erp sap microsoft dynamics

📋 Description

Handle customer inquiries via phone, email, and chat
Process and manage wholesale/bulk orders
Coordinate with warehouse teams for inventory and shipment updates
Resolve order discrepancies, returns, and customer issues
Maintain accurate records in ERP systems (NetSuite, SAP, Dynamics, etc.)
Support billing and account-related queries with internal teams

🎯 Requirements

2+ years of customer service experience
Must-have: customer support experience
ERP experience with NetSuite, SAP or Dynamics
Strong communication via phone, email, and chat

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