Customer Service Representative (Lehi 6-month Contract) - Bilingual Spanish

Added
4 days ago
Type
Contract
Salary
Salary not provided

Related skills

customer service email support bilingual spanish healthcare

📋 Description

  • Introduce health insurance, benefits, and network plans to support Tier 1 questions
  • Connect with members by phone and email to resolve benefits inquiries
  • Support culture that aligns with Collective Health values
  • Report to Team Lead; essential member advocate role

🎯 Requirements

  • Help others with healthcare needs; show empathy
  • Outstanding interpersonal skills, written and verbal
  • Adapt in a fast-paced, high-volume environment
  • Ability to learn new software quickly
  • Technologically savvy
  • Maintain composure with empathy under pressure

🎁 Benefits

  • Mission-driven culture valuing innovation and excellence in healthcare
  • Impactful projects shaping the organization’s future
  • Professional development through mobility, mentorship, and courses
  • Flexible work arrangements and work-life balance
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