Develop understanding of current processes, procedures, and tools.
Interact with members, brokers, providers, and Oscar vendors via multiple channels.
Manage an assigned caseload, meeting service delivery, productivity, and quality targets.
Form working relationships with all partners.
Escalate and resolve issues to ensure timely turnaround.

🎯 Requirements

1+ years of experience in a high-volume or customer-focused setting.
6+ months of healthcare experience.
High school diploma or GED.

🎁 Benefits

Medical, dental, and vision benefits.
15 days of paid vacation per year.

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