Sutherland

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Customer Service Representative - Tech Support

Customer Support

Added

7 minutes ago

Location

🇪🇬 Cairo

Type

Full time

Salary

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Related skills

technical support customer service english multitasking overnight shifts

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📋 Description

Provide professional technical support and troubleshooting to customers.
Identify and resolve technical issues efficiently.
Guide customers through solutions in a clear and friendly manner.
Document customer interactions and reported issues accurately.
Deliver an excellent customer experience while meeting performance standards.
Work effectively in a fast-paced, team-oriented environment.

🎯 Requirements

Excellent English communication skills.
Strong problem-solving and troubleshooting abilities.
Good computer and technical skills.
Customer-focused with a professional attitude.
Ability to multitask and work under pressure.
Willingness to work rotational shifts, including overnight shifts.

🎁 Benefits

Salary is 20800 Net per month
1100 Overnight allowance

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