Customer service representatives

📋 Description

• Handle inbound customer inquiries via phone, providing prompt and empathetic support.
• Diagnose, troubleshoot, and resolve issues effectively while upholding service quality standards.
• Ensure every customer interaction reflects professionalism, active listening, and brand value.
• Collaborate with internal support teams to continuously improve service delivery.

🎯 Requirements

• Fluent French (C1/B2) paired with strong conversational English.
• Open to fresh graduates, experienced candidates, and college dropouts.
• Excellent communication, active listening, and structured problem-solving abilities.
• Adaptable team player with a positive, growth-oriented attitude.
• Flexibility to work rotational overnight/night shifts.

🎁 Benefits

• Competitive salary package plus performance KPIs (guaranteed during the first 3 months).
• Fully paid onboarding and continuous product training.
• Comprehensive social and private medical insurance.
• Door-to-door / central-point company transportation.
• Night shift allowance.
• Clear paths for internal career advancement.