Customer Service Return Agent (Miami International Airport)

📋 Description

• Welcome customers with a friendly, professional return experience
• Inspect vehicles for damage, fuel, and mileage; route issues appropriately
• Complete returns accurately; explain final charges to customers
• Promote SIXT products and services during returns
• Tag vehicles for maintenance and move to correct location
• Work in various weather conditions and support business needs

🎯 Requirements

• Education & Experience: HS diploma or GED; 1+ year customer service; sales/service/hospitality
• Licenses & Authorization: 18+ yrs old, valid driver’s license with clean record, able to work
• Computer Skills: basic computer navigation; proficient with Microsoft Office
• Work Hours & Travel: 40 hrs/week; day/evening shifts; travel 5–10%
• Uniform & Language: willing to wear company uniform; other languages a plus

🎁 Benefits

• Healthcare coverage (medical, dental, vision), life, critical illness, hospital indemnity, pet
• 401k plan
• PTO, sick leave, holiday pay
• Employee Assistance Program
• Exclusive employee rentals and discounts
• Uniform with weekly dry cleaning