Customer Service Return Agent (Ronald Reagan Washington National Airport)

📋 Description

• Welcome all customers upon arrival, delivering a friendly and professional return experience
• Inspect rental vehicles for damage, fuel levels, and mileage, handling findings and directing
• Complete return transactions accurately and advise customers on final rental charges
• Promote additional SIXT products and services where applicable
• Identify and tag vehicles for maintenance and ensure they are moved to correct location
• Work in various weather conditions and take on additional tasks as needed

🎯 Requirements

• High school diploma or GED
• At least 1 year of customer service experience
• Background in sales, service, or hospitality preferred
• Valid driver's license with clean driving record
• Authorization to work in the United States
• Basic computer navigation skills and familiarity with Microsoft Office

🎁 Benefits

• Comprehensive benefits package: healthcare (medical, dental, vision), life insurance, critical
• 401k plan to secure your future
• Paid time off (PTO), sick leave, and paid public holidays with time-and-a-half
• Employee Assistance Program support services
• Employee-only rental rates, with family rental options and exclusive discounts
• Uniform provided, including weekly dry cleaning