Customer Service - Sports Streaming Platform

📋 Description

• Creating best-in-class experiences for all fans that contact us by demonstrating patience and
• Educating the fan, helping them accomplish what they want to do (stream a game, create fantasy
• Effectively using all available technology tools and resources to resolve fan inquiries
• Developing/maintaining a general knowledge of client’s products and services

🎯 Requirements

• High school diploma or GED
• Ability to type 30+ words per minute
• 1+ year of customer service experience
• Excellent English communication skills, both verbal and written, as well as strong critical
• Efficient in website/digital navigation and interaction
• Strong knowledge of and passion for sports (sports knowledge will be inquired upon)

🎁 Benefits

• Hourly Wage, paid training and PTO- be sure to ask about our Global Flexible Vacation Policy!
• Hourly wage (varies by province). Final compensation will be determined based on location, and role
• Additional pay incentives as well as monthly rewards & recognition programs
• Medical, dental and vision benefits
• Advancement opportunities – 80% of our frontline leaders have been promoted from within
• Employee Discounts