Customer Service Support

📋 Description

• Respond to customer inquiries regarding products, services, and store policies in a timely and
• Assist customers with product selection and provide knowledgeable recommendations based on their
• Process customer transactions, returns, and exchanges accurately using point-of-sale systems
• Address and resolve customer complaints and concerns with empathy and patience
• Maintain accurate customer records and documentation in accordance with company procedures
• Support store operations by assisting with merchandising, inventory checks, and store organization

🎯 Requirements

• Proven experience in retail, customer service, or a related customer-facing role (1-2 years
• Strong communication and interpersonal skills with the ability to interact professionally with
• Excellent problem-solving abilities and a customer-focused mindset
• Proficiency with point-of-sale (POS) systems and basic computer skills
• Ability to multitask and manage time effectively in a fast-paced retail environment
• Cash handling experience and familiarity with payment processing