Customer Service Supporter - Cheste (Valencia) - Portugués

📋 Description

• Being the first point of contact for our customers
• Answering customer inquiries through various channels (phone, email, chat, social media)
• Identifying customer problems and resolving them, while preventing future issues
• Providing professional, positive, and competent service
• Creating sales on incoming requests to support company mission and goals
• Working in a team-oriented environment to exceed customer expectations

🎯 Requirements

• Empathy and active listening skills
• Professional and open to dialogue
• Secondary education or higher
• Ability to understand customer needs and offer solutions
• Enjoy teamwork and a fun working environment
• Understanding of urgent matters and customer focus

🎁 Benefits

• Permanent contract with 40 hours per week
• Development opportunities through excellent training and mentoring
• Introductory training for a great start at JYSK
• Hybrid work model
• Competitive bonuses rewarding great results
• Internal contests with attractive prizes