Customer Service Supporter (m/f), 20 hours per week, Zagreb

📋 Description

• Create sales on incoming requests to support our mission and goals
• Handle customer requests through phone, e-mail, chat and social media
• Ownership of your work and find solutions for our customers while providing a professional
• Work in an open environment where you co-operate with colleagues to exceed the customer's
• Be part of a goal-oriented team with a high pace and adapt to different situations

🎯 Requirements

• Empathy, enjoy actively listening to customers and supporting them
• Professional and open to dialogue
• Understand customer needs and take them into account when providing solutions
• Enjoy working in a team and in a fun environment sharing learnings and knowledge with colleagues
• Understand the importance of time-sensitive issues and being there to help others
• Flexible availability to work 20 hours per week on a rotating schedule between Monday and Friday

🎁 Benefits

• Opportunities for development through excellent training and mentoring
• Introduction training for the best possible start to your career at JYSK
• Hybrid working schedule
• Support by modern systems and tools (personalized intranet, online complaints system, customer
• Attractive monthly bonuses rewarding excellent sales results
• Competitive salary package including transportation allowance, meal allowance, seniority