Customer Solutions Architect (Denver)

📋 Description

• Drive adoption, optimization, and ongoing usage of the platform, moving customers from initial
• Deliver enablement sessions, workshops, and best-practice guidance
• Monitor account health signals and proactively intervene to address churn or contraction risks
• Identify, validate, and execute expansion opportunities across business units, regions, and use
• Partner with Account Executives to drive incremental ARR through structured expansion plays
• Guide customers on best practices for data pipelines, transformation, automation, and platform

🎯 Requirements

• 2+ years of experience in a post-sales, customer-facing technical role, such as Solution Architect
• Strong ability to own and drive customer outcomes after the sale, including adoption, renewal, and
• Solid technical background, with experience designing scalable data architectures, a firm
• Ability to translate business objectives into technical solutions and measurable outcomes
• Strong stakeholder management skills across technical and non-technical audiences
• A proactive, self-sufficient, and highly organized approach to managing multiple accounts

🎁 Benefits

• 100% employer-paid medical insurance
• Generous paid time away from work, including paid vacation or flexible/unlimited vacation, paid
• RSU stock grants
• Professional development and training opportunities
• Company virtual happy hours, free food, and fun team-building activities
• Monthly cell phone stipend