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3 days ago
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json bigquery snowflake sql dbt
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📋 Description

  • Support customers via tickets, email, and video
  • Build expertise across dbt platform to assist with challenges
  • Own customer issues from troubleshooting to resolution
  • Improve docs to be accurate and clear
  • Seek professional development to help customers and team
  • Learn dbt Core and expand across product

🎯 Requirements

  • Demonstrated expertise in SQL, APIs, and coding
  • Excellent written and verbal communication
  • Strong problem-solving and customer-focused mindset
  • Solid technical foundation in SaaS support
  • Experience creating docs and how-to guides
  • Ability to use conversational AI to support content

🎁 Benefits

  • 100% employer-paid medical insurance
  • Generous PTO, sick time, parental leave, holidays
  • RSU stock grants
  • Professional development opportunities
  • Company virtual happy hours and team-building
  • Monthly cell phone stipend
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