Customer Solutions Engineer, Korea

📋 Description

• Lead technical validation, discovery, and Proof of Concept (PoC) plans with customers.
• Design technical solutions and architectures tailored to customer needs.
• Support customer adoption by overseeing onboarding and implementation.
• Conduct demos, technical presentations, and workshops.
• Drive expansion by identifying cross-sell and up-sell opportunities.
• Act as a trusted technical advisor and maintain strong customer relationships.

🎯 Requirements

• Experience in customer-facing technical roles such as solutions engineering, sales engineering, or
• Ability to design and articulate complex enterprise network and security architectures.
• Excellent communication skills to translate technical concepts for engineers and C-level executives.
• Proven track record in quota-carrying or revenue-aligned environments.
• Commercial mindset with understanding of SaaS metrics and enterprise sales cycles.
• Deep understanding of internet fundamentals including OSI model, DNS, TCP/UDP, HTTP, SSL/TLS.

🎁 Benefits

• Equal opportunity employer
• AA/Veterans/Disabled employer
• Reasonable accommodations for qualified individuals with disabilities
• Opportunity to work on mission to help build a better Internet
• Access to global networks and innovative tools
• Collaborative and inclusive company culture