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2 hours ago
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Full time
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Related skills

communication account management customer success onboarding product adoption

📋 Description

  • Own post-sale CS: onboarding, adoption, renewals, and expansion
  • Help customers integrate Krea into creative workflows
  • Drive product adoption across core customer profiles
  • Communicate weekly feature updates
  • Track usage and signals to help customers derive value
  • Identify expansion opportunities and support renewals/upsells

🎯 Requirements

  • Experience in customer success or account management
  • Creative background (agency or startup with designers/artists)
  • Strong understanding of creative workflows
  • Product-focused mindset with onboarding and implementation
  • Strong communication and relationship-building skills
  • Proactive, ownership-driven attitude in early-stage environments

🎁 Benefits

  • Sponsor international candidates (STEM OPT, OPT, H-1B, O-1, E-3)
  • Work with a world-class team shaping AI creative tools
  • High impact and ownership as founding CS member
  • Competitive compensation with meaningful equity

🛃 Visa sponsorship

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