Customer Success & Account Manager — AI Agents

Added
23 days ago
Location
Type
Full time
Salary
Salary not provided

Related skills

account management customer success retention ai configuration

📋 Description

  • Own a book of customers
  • Move things the same day
  • Take customers live
  • Configure AI agents yourself
  • Troubleshoot before escalating
  • Own the handoff to engineering

🎯 Requirements

  • 2+ years in a customer-facing B2B software role
  • Experience managing customer accounts independently
  • Excellent spoken and written English
  • Experience configuring software independently
  • Strong technical comfort to troubleshoot configuration issues
  • Extremely strong follow-through

🎁 Benefits

  • Fully remote work environment
  • Opportunity to work with cutting-edge AI technology
  • Professional development and growth opportunities
  • Collaborative and dynamic company culture
  • Exposure to diverse customer workflows and industry challenges
  • Contribute directly to product development based on customer feedback
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