Responsible for Customer Health oversight and resolution across supporting areas. Partners
Lead customer expansion and margin opportunities (SWAP/diversion/optimization/new opportunities).
Performs all customer retention risk and off-boarding related activities

🎯 Requirements

Comfort with ambiguity, ability to act without having the whole picture using sound judgment and
2-3 years experience in a corporate customer service setting
Ability to learn new software and systems
Passionate about business results and quality, with a strong sense of accountability, metrics and
Strategic thinker with the ability to grasp the tactical details.
Strong verbal and written communication skills

🎁 Benefits

Competitive hourly pay: $23.07 - $26.44 / hour ($48k - $55k)
5% annual discretionary bonus
Full-time (non-exempt) position
0% travel required
Awards and recognition: 2023 SEAL Business Sustainability Awards, Pittsburgh Business Times’ Best

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