Customer Success Application Engineer (EMEA)

Added
1 hour ago
Type
Full time
Salary
Salary not provided

Related skills

javascript azure docker linux aws
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๐Ÿ“‹ Description

  • Validate customer requirements for PoC and production deployments
  • Configure Litmus products during PoCs, pilots and production deployments
  • Lead technical implementation activities and ensure delivery
  • Develop innovative solutions to maximize customer value
  • Maintain libraries, best practices, reusable configurations
  • Provide Level 2 technical support, troubleshooting and RCA

๐ŸŽฏ Requirements

  • Hands-on experience with software, infrastructure, IIoT, or shop-floor solutions in manufacturing
  • Strong understanding of network protocols, system architecture, Linux, and databases
  • Experience with product configuration, troubleshooting, and customer-facing support
  • Scripting or coding in Python or JavaScript
  • Containerized and cloud/hybrid infra: Docker, Kubernetes, Azure, AWS, or GCP
  • Excellent communication and collaboration with customers and teams

๐ŸŽ Benefits

  • Ownership and impact on product and company
  • High-performance, collaborative team culture
  • On-call rotation for 24x7 customer support
  • Learning and growth in industrial AI technology
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