Provide Best in Class Support to our global portfolio
Dedication to improving the customer experience, being the voice of the customer internally, and
Manage and raise tickets with technologies, usage of Zendesk, Hubspot, Linear
Incentivize spend increase to existing companies (Portfolio management)
Document processes and enhancements to the internal team

🎯 Requirements

2+ years of experience in support roles
Mandatory fluency in English and Spanish, Portuguese is a plus
Preferable experience in Zendesk Platform /Hubspot
Advanced communication skills (written and spoken)
Curious about the details on how the business operates
Self-starter, proactive and highly motivated

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