Customer Success Associate

📋 Description

• Manage an assigned portfolio of strategic supplier partners, serving as their primary point of
• Lead supplier onboarding and inventory integration onto the Ghost platform
• Work directly with suppliers to onboard new supply into the system, ensuring a smooth and timely
• Support wholesale order management, from placement through fulfillment
• Research and compare pricing across suppliers to ensure competitive, accurate terms
• Coordinate with suppliers and internal teams to resolve order discrepancies and issues

🎯 Requirements

• 2+ years of experience in customer success, account management, wholesale, or a related role
• Strong organizational skills and exceptional attention to detail
• Comfortable researching and comparing pricing and data to support sound decision-making
• Excellent verbal and written communication skills, with experience liaising with external partners
• Proficiency in Excel/Google Sheets, and comfort working across multiple systems and platforms
• Ability to manage multiple priorities and deadlines in a fast-paced, dynamic environment

🎁 Benefits

• Medical, Vision, and Dental with some plans covered at 100%
• Competitive compensation and equity structure
• 401K
• Unlimited PTO