Onboarding and Adoption: Schedule and run 1:1 onboarding sessions for new users to integrate
Warm Outreach and Email Engagement: Reach out to low activity or dormant users to drive adoption
Engagement with cross-functional teams: Collaborate with Account Managers, Customer Support, and

🎯 Requirements

1+ years in high-volume outreach or user support in a client-facing role.
Comfortable guiding diverse user types through platform training; explain complex issues simply.
Strong rapport-building, clear communication, and ability to manage multiple tasks in a fast-paced
Motivated, organized, and eager to learn new workflows and industry use cases.
Willing to be in the London office 1x per week.

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