Onboard new users with 1:1 sessions to integrate AlphaSense.
Reach low-activity users via email and warm calls to drive sessions.
Support client sessions across industries; join trainings; help users apply AlphaSense.
Collaborate with CS/AMs to keep accounts healthy and reduce risk.
Run product overview sessions for trials and join demos.
Capture product feedback and surface insights for the team.

🎯 Requirements

1+ years in high-volume outreach or user support.
Comfortable guiding diverse user types; explain complex issues clearly.
Strong at building rapport and clear communication.
Energetic, curious; ready to learn new workflows on the job.
Motivated, organized; able to multitask in a fast-paced environment.
A strong team communicator.

🎁 Benefits

Performance-based bonus may be offered.
Equity may be offered.
Generous benefits program.
AlphaSense is an equal-opportunity employer.

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