Customer Success Business Partner (EPM / Enterprise Planning)

📋 Description

• Manage a portfolio of enterprise customers to maximize ROI on the Anaplan platform.
• Serve as strategic advisor and transformation partner for enterprise customers.
• Lead Executive Business Reviews linking Anaplan capabilities to customer priorities.
• Advise customers on establishing a robust Center of Excellence and governance.
• Drive ROI and outcomes across onboarding, implementation, and adoption.
• Develop CS assets and playbooks to drive adoption and collect references.

🎯 Requirements

• 8+ years in customer-facing roles (CS, presales, or management consulting).
• Deep expertise in FP&A or Supply Chain Planning with EPM/Enterprise Planning.
• Excellent communication, presentation, and interpersonal skills; consultative.
• Bachelor’s degree; CA/MBA a plus.

🎁 Benefits

• Collaborative culture with development opportunities and rewards.
• Opportunity to work with Fortune 50 customers and industry leaders.
• Global, inclusive environment focused on DEIB and belonging.
• Hybrid/office environment and supportive onboarding.