Customer Success - DACH

Added
4 days ago
Type
Full time
Salary
Salary not provided

Related skills

saas apis b2b sdks ai/ml

πŸ“‹ Description

  • Own onboarding, enablement, and growth across ElevenLabs' platform.
  • Advise on production deployment; analyze usage to reduce friction.
  • Own renewals, expansions, and cross-sell for a defined book of business.
  • Collaborate with Sales, Engineering, and CS to turn wins into revenue.

🎯 Requirements

  • 5+ years in CS/AM/TAM for B2B SaaS or AI/ML in the DACH region.
  • Own and manage a defined Book of Business.
  • Fluent in German and English.
  • Experience across the DACH market and cultural nuances.
  • Familiarity with building and deploying AI agents; API Integrations; SDKs.
  • Proven experience driving revenue outcomes, including quota and cross-sell/renewals.

🎁 Benefits

  • Innovative culture shaping the AI trajectory.
  • Growth paths to drive impact beyond your role.
  • Learning & development stipend annually.
  • Social travel stipend for yearly meetups.
  • Annual company offsite at rotating locations.
  • Monthly co-working stipend for remote workers.
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