Customer Success Enablement Manager (remote)

Added
1 day ago
Type
Full time
Salary
Salary not provided

Related skills

data analysis salesforce change management onboarding stakeholder management
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๐Ÿ“‹ Description

  • Drive success of Customer Success teams and align with Sales and other customer-facing groups.
  • Develop, deliver, and implement training programs, resources, and tools.
  • Lead business planning and cross-functional initiatives for revenue growth.
  • Improve processes to foster collaboration and efficiency.
  • Analyze data to shape enablement strategies and playbooks.
  • Oversee onboarding and change management for new programs.

๐ŸŽฏ Requirements

  • 8+ years in Customer Success, sales enablement, or similar roles in SaaS.
  • Strong CS/Sales processes, methodologies, and enablement strategy experience.
  • Proven ability to design and deliver effective training.
  • Excellent project management and multi-initiative prioritization.
  • Strong cross-functional collaboration and stakeholder management.

๐ŸŽ Benefits

  • Open, inclusive environment.
  • Medical/dental/vision, 401(k).
  • Competitive salary plus RSUs.
  • Flexible PTO.
  • Opportunity to transform the legal tech industry.
  • Growth opportunities across the company.
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