Customer Success Engagement Manager

📋 Description

• Lead and oversee customer engagement(s), consulting and/or analytics projects from inception to
• Develop and maintain strong relationships with customers, understanding their needs and translating
• Collaborate and provide expert guidance to the product, engineering and data science teams
• Ensure the alignment of analytics projects with business value.
• Monitor project progress, manage risks, prioritize actions, and ensure adherence to budgets and
• Present findings and recommendations to senior management and customers, effectively communicating

🎯 Requirements

• 7+ years of experience in data analytics, with at least 5 years in a leadership role
• Proven track record of managing and delivering large-scale analytics projects with diverse teams
• Experience in customer-facing roles and the ability to build and maintain strong customer
• Demonstrated ability to innovate and drive business growth through analytics
• Ability to manage multiple projects simultaneously
• Exceptional communication and presentation skills, with the ability to convey complex data insights