Customer Success Engineer

📋 Description

• Manage product integrations
• Provide technical customer support
• Coordinate cross-functional activities
• Troubleshoot and resolve issues
• Manage multiple customer relationships
• Maintain technical documentation

🎯 Requirements

• Understanding of the sports betting industry and familiarity with sportsbook products and platforms
• Technical education or equivalent practical experience with an interest in digital products and
• Proficiency in English and the ability to communicate technical information clearly to
• Previous experience in technical support, sales operations, customer-facing technical roles, or a
• Basic understanding of web technologies and communication protocols with the ability to learn new
• Proactive, analytical approach to troubleshooting with strong attention to detail

🎁 Benefits

• International exposure: opportunity to work directly with B2B customers and technical teams across
• Technical development: hands-on experience with sportsbook integrations, digital platforms, web
• Cross-functional collaboration: exposure to product development, sales operations, customer IT
• Industry specialization: opportunity to deepen knowledge of sports betting, esports, and digital
• Continuous learning: scope to develop new technical skills through practical work
• Travel opportunities: potential to travel as needed