Provide technical advice with CSMs, run demos, and train admins.
Answer customer questions about existing Dialpad products and services.
Develop deep knowledge of Dialpad products and explain to non-technical customers.
Demo features and App Marketplace integrations.
Deliver proactive technical audits and recommend product improvements.
Partner with the CSM team throughout the customer experience.

🎯 Requirements

A technical curiosity and excitement about delivering a technology solution that makes work better.
Ability to complete the Sales Engineering Demo Certification.
Knowledge of UCaaS and CCaaS solutions.
3+ years of experience in a UCaaS or CCaaS environment.

🎁 Benefits

Work at the center of the AI transformation in business communications.
Build and ship agentic AI products redefining how companies operate.
Join a team where AI amplifies every employee’s impact.
Competitive salary, comprehensive benefits, and growth opportunities.

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