Customer Success Engineer, EMEA

📋 Description

• Engage customers via Zoom/email as post-sales technical advisor
• Provide technical, architectural, and best-practice guidance
• Drive measurable value, product adoption, renewal, and expansion
• Align with Account Executives and Renewals Managers on objectives
• Create customized solution-based programs, workshops, and demos
• Maintain specialty competency with GitLab technologies and reusable examples

🎯 Requirements

• Experience with GitLab use cases (SCM, CI, CD, DevSecOps)
• Proficiency with DevSecOps tooling
• Technical experience in development or systems engineering
• Clear communication of complex technical problems and solutions
• Trusted technical advisor to customers
• Excellent verbal, presentation, and written communication; strong time management

🎁 Benefits

• Health, finances, well-being benefits
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity compensation and ESPP
• Growth and Development Fund