Customer Success Engineer, German Speaking

📋 Description

• Value acceleration at scale: unblock customers; create scalable solutions.
• Technical discovery and solutioning: partner with CSMs; translate objectives to deployable paths.
• Collateral and enablement: build reusable guides, templates, scripts.
• Product feedback loop: capture challenges; propose interim solutions; inform roadmap.
• Adaptive problem solving: design workarounds and integrations to unblock.

🎯 Requirements

• 6-8+ years in technical customer-facing role.
• CS/Engineering foundation (degree or equivalent).
• Experience with JavaScript and Node.js or TypeScript.
• Deep understanding of APIs, developer workflows, and DevOps.
• Ability to scope ambiguous problems and deliver quick solutions.
• Fluent in German.

🎁 Benefits

• Pay-for-performance culture with flexible schedule.
• Comprehensive medical coverage and wellness reimbursement.
• Flexible PTO and monthly lunch stipend.
• Team-building events and donation-matching program.
• In-office collaboration across hubs including London.