Customer Success Engineer, India

📋 Description

• Partner with customers in APJ to deliver measurable GitLab value.
• Provide on-demand technical guidance via Zoom and written channels.
• Collaborate with Account Execs and Renewals to align tech with goals.
• Share learnings through docs and enablement content.
• Thrive in a remote, asynchronous environment and grow into leadership.

🎯 Requirements

• Experience providing technical consultancy and guidance via video calls and written channels.
• Familiarity with DevSecOps workflows across SCM, CI/CD, security, and Agile planning.
• Hands-on technical background in software development, systems engineering, or similar.
• Strong communication and collaboration skills to explain complex topics and work with customers.
• Ability to lead or support workshops, demos, and enablement sessions.
• Must be based in India, with full working rights in India.

🎁 Benefits

• Benefits to support health, finances, and well-being.
• Flexible Paid Time Off.
• Team Member Resource Groups.
• Equity compensation and Employee Stock Purchase Plan.
• Growth and Development Fund.
• Parental Leave.