Customer Success Engineer - LATAM

📋 Description

• Work closely with JetBrains Account Executives
• Help customers adopt JetBrains products and services to achieve desired business outcomes
• Manage the technical relationships for a portfolio of accounts
• Be the customers’ advocate within JetBrains
• Recommend product enhancements based on your customer experiences
• Help product teams present and evaluate new product ideas to the customers in your portfolio

🎯 Requirements

• Proven experience in technical consulting, technical customer success, or other customer-facing
• Strong verbal and written communication skills in English and either Portuguese or Spanish
• Extensive experience in software development, QA, IT, DevOps, ML, or any related IT field
• Hands-on knowledge of AI/LLMs in the field of software development
• A passion for continually improving the customer experience
• Exceptional presentation skills for demonstrating JetBrains products to customers

🎁 Benefits

• Annual bonus, commission, or other incentive compensation subject to applicable plan or program
• Equal opportunity employer
• Inclusive workplace welcoming everyone regardless of background, identity, religion, age