Customer Success Executive

📋 Description

• Manage strategic relationships for enterprise customers.
• Own retention, expansion, and success strategies with executives.
• Coordinate cross-functional teams to deliver outcomes.
• Translate insights into actionable plans for growth.
• Collaborate with product, operations, marketing, and support.
• Drive adoption and long-term customer value.

🎯 Requirements

• 5–7 years in enterprise client management.
• At least 5 years in customer success or related role.
• Proven ability to define measurable outcomes for executives.
• Experience managing complex programs with clear results.
• Strong relationships with senior stakeholders.
• Remote work experience and multi-priority management.

🎁 Benefits

• Competitive base salary $110,000–$120,000 + variable.
• Fully remote work environment with equipment support.
• Medical, dental, vision coverage for employees/dependents.
• Mental health resources and wellness programs.
• Flexible time off, volunteer days, holidays.
• Parental leave and ERG participation.