Customer Success Insights, Senior Manager

📋 Description

• Understanding clients' marketing and sales strategies, their needs, business problems and
• Helping clients to understand and define the business issue, understanding the project briefing and
• Delivering meaningful insights with actionable recommendations using data based on NielsenIQ's
• Managing client expectations regarding required analyses and commitments to ensure client
• Sharing strategic thought leadership with clients and the latest trends on FMCG and consumer
• Acting as 'Expert' on topics of strength (i.e.: pricing/promo, range, innovation, etc.)

🎯 Requirements

• 7+ years of experience in market research, consumer insights, analytics, consulting, or a related
• Strong consultative and stakeholder management skills, with the ability to influence senior client
• Deep understanding of FMCG, retail, consumer behaviour, and market dynamics
• Proven experience translating complex data into actionable business recommendations and compelling
• Strong planning, project management, and client servicing capabilities
• Experience partnering with clients to solve strategic business challenges and identify growth

🎁 Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)