Recruit, train, and lead a team of Customer Success Managers
Help drive an engagement model focused on high growth accounts in the Greater China region.
Develop both the long-term vision and strategy for the team and drive progress toward key metrics
Be accountable for increasing revenue, managing day-to-day operations, and scaling the team
Coach, mentor, and guide the team in developing consultative and solution-based customer success
Effectively work cross-functionally across the organization to shape Stripe’s solutions to meet

🎯 Requirements

12+ years of customer success management or account management or sales experience with 3-5 years
Ability to hire, train, and coach a high-performance Customer Success team
Ability to support the Customer Success Managers’ efforts through strategic advice on account
Demonstrated passion for Stripe’s mission

🛃 Visa sponsorship

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